We want to book !
What if the weather is not good ?
The games are maintained even in rainy weather. If the weather conditions do not allow us to maintain the activity in good conditions and an alert has been issued by Météo France, we will postpone or cancel your session. We can also provide umbrellas and ponchos !
Can we cancel the booking ?
Technically, you can, but a canceled session is not refunded …
What happens if we are 5 or more players?
For reasons of comfort, we limit the game to a suitcase for 4 people. If there are 5 of you or more, we recommend the competition version which will allow you to compete with two teams, with two suitcases but only one goal! Contact us if you ever want to play 5 players on the same suitcase, we may be able to find a solution!
Is the session private, or will we be playing with strangers ?
Each game session is totally private, you will not meet with other teams, and if you are only two people, another group will not be added to yours.
How long before the game can we book ?
If you want to book a slot within the hour, give us a call, and we will try to make an arrangement !
How can we make a reservation ?
All reservations are made online through our website, with a secure payment system. Unfortunately, we will not be able to reimburse those who do not show up or are late. If you are not sure of the number of players, book for those you are sure of and you will pay the rest of the reservation upon arrival, in cash only.
Do you still have any questions?
We should be good, if there are more, do not hesitate to email us at contact@codecasebordeaux.com or phone us at (+33) 7 66 11 71 72.
We want to play !
How long does the game last?
The game lasts about 2 hours. Count 1:30 for the game, and 15 minutes of briefing before and after.
What is the route?
To avoid spoiling the scenario, the route is not disclosed before the game. We provide you with the meeting point, and that’s it! But be aware that our games are focused in one neighbourhood and therefore you will not walk for 30 kilometers ! The scenario “The Skull of Goya” will take you less than a kilometer, for example.
Are there lockers where we can store our belongings?
There are no lockers available or place to leave your belongings whilst you play. Do not worry, you will need nothing but your brains and your legs !
What if we want to pee?
The game takes place outside, you will therefore be able to use any public toilets that you will find on your journey. We do not guarantee the cleanliness and availability of these toilets, so come prepared! Did you know…? In Bordeaux, urinating in the street is punishable by a fine of 450 €!
What if we arrive in advance or late ?
The arrival does not need to be ¾ hour before the start of the game, we will not be on the scene of the appointment and you will have to wait for us. On the other hand, for organisational reasons, any delay will be punishable by the death penalty, ie the cancellation of the session without possible reimbursement. There is no time but the right time !
Does the game require special physical conditions ?
The game is suitable for everyone, there is no need to have a particular physical condition. However, the game is played with a suitcase, and this will need to be moved short distances from time to time. You will therefore need to carry a little material (a backpack and a mini table upon which you will be able to place the suitcase). The route is accessible to people with wheelchairs, please let us know in advance in order to adapt the equipment as much as possible !
At what age can we play ?
Our games, by this we mean, the plot and the associated material, were thought to be played by people over 18 years old. Minors aged 10 to 17 are welcome but must be accompanied by an adult. Children under 10 can accompany the rest of the group free of charge.
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